Meeting client expectations doesn’t give your firm an advantage—exceeding them does. Inprotech delivers your firm that advantage.
This cutting-edge, web-based IP management platform handles even the most sophisticated administrative workflows to give attorneys more time to focus on high-value tasks—whether that’s strengthening client relationships or growing your practice.
With Inprotech you can:
– Improve efficiency and reduce costs by automating time-consuming tasks to increase accuracy of time recording, improve billable hours and speed production of invoices
– Enhance customer service through rapid case filing and rapidly creating reports in real time
– Improve collaboration with a shared database, enabling complete case access from anywhere, at any time, making it easier to locate, review and share information
– Identify new business opportunities via client analysis, customer trends and marketing functions that support your firm’s growth
– Reduce risk by dramatically cutting the need for manual data input, eliminating costly data entry errors
– Sophisticated integration with the USPTO and EPO that streamlines and automates workflow. When data is downloaded from the IP Office database, it triggers an automatic update to Inprotech events so that each case can progress seamlessly through the firm’s predefined workflow. Documents downloaded from the IP Office are automatically moved into the DMS.
Make practice perfect
Inprotech is both modular and highly configurable. It can be used as a completely integrated solution or as a standalone IP management system.
Graham N.
Advanced user of Inprotech
★★★★★
Highly configurable IP database
What do you like best?
Being in control of our own workflows. IP can be complex and it's vital that our systems can be built to cover this complexity. Also having the ability to extract any type of information from the tables and deliver it into different areas of our business (Microsoft products and injecting data into other in-house software we use)
CPASS have been very good over the years at listening (via our user groups) and making improvements to the product and hopefully this mode of communication and subsequent alterations to Inprotech will continue.
What do you dislike?
Like other firms we are still using the now quite aged 'client server' version of Inprotech and we need to begin to get all of our users onto the Web version. This decision though is being held back due to reports that records users find the web version difficult to key in data quickly. It might look nicer; but we need confidence that the product is quick and easy for our data input teams to use.
Recommendations to others considering the product:
Its a great product; but its important that CPA continue to work and improve on the core engine.
What problems are you solving with the product? What benefits have you realized?
A huge problem we used to face; was having data spread across different systems and different departments keying in the same data. This was a drain on human resources and led to a higher level of omissions/errors in the data. Using Inprotech as the mother data source and pushing this data electronically to different departments ticks all the boxes. Also most of our Microsoft products are now automatically uploaded with Inprotech data - this saves our support staff time and reduces errors in our data.
With the system being so flexible and the ability to pull any type of data out, we are finding more and more ways to solve business solutions using Inprotech as the starting platform.
Review source: G2.com
