Very Responsive to Client's Needs
What do you like best?
What I like best about Inova Payroll is our Client Services Representative, Greg Sharp. He works very hard to make sure you have questions answered and goes out of his way to accommodate the client. I have been a client of Inova Payroll for almost two years now, and they have provided exceptional service to Quadriciser Corporation. Inova Payroll has been completely accurate in handling Quadriciser Corporation's payroll. Information is always received in a very timely manner. I highly recommend Inova Payroll.
What do you dislike?
Actually, I haven't experienced a downside. There have been a few errors made, but they have been immediately corrected.
What problems are you solving with the product? What benefits have you realized?
Quadriciser Corporation is a very small company, so our situation is not complicated at all. We are not able to offer some of the usual benefits so we don't have to deal with all the rules, etc., that goes along with compliance in those areas. The benefits I have realized are being free of the weekly responsibility of doing the payroll and having all reporting to federal and state governments completed on my behalf. This has been a huge benefit and relief to me. It is also knowing I don't have to keep up with changes that occur in payroll reporting.