Infrascale Disaster Recovery

What do you like best?

Integration with Connectwise is great. Support has been exceptional. Free hardware is good deal and makes enough of a cost difference to put it above other similar vendors. The ease of viewing errors and warnings makes administration easy to deal with. Backing up VMs in VMware is a breeze and works very well. The way that backups are prepared for sending offsite allows the speed at which they are sent to be a lot better than most solutions. I can get a few TBs offsite in as little as 3-4 days.

What do you dislike?

Their agent based backup must scan the entire file structure to be able to track changes. It does not have CBT capability. Setup of the agent is also a bit involved compared to other services I have used. There have been some instances of the backups affecting production to the point of end-user complaints.

Recommendations to others considering the product:

Infrascale is a good BDR solution that you can resell at a decent enough profit. It will do backups and give you the flexibility you need to backup your client's data in a way that works for them. You will find that backing up smaller servers is going to be less of a headache than large environments. If you do have clients with large datasets I would recommend only using the hypervisor side backups rather than the backup agent.

What problems are you solving with the product? What benefits have you realized?

Infrascale disaster recovery gives us the ability to back up client data at an image and file and folder level or combination of the two as needed. It saves on space and time particularly when the backups ar sent to the cloud for offsite storage.