Infor OS

What do you like best?

I like that the system is fairly easy to use. Training on the program was relatively quick as we launched the start of our hotel and resort. We use it daily for our hotel system, creating, cancelling, editing reservations. Story and converting customer information seamlessly between programs etc.

What do you dislike?

I dislike that there are times when the program crashes and or does not save the information which is vital when we hit peak hours, we cannot always contact a consumer immediately after to redo everything. However, the issue is Usually it's fixed relatively quickly with the help of our IT team and the "issue" has not had an impact on our ability to provide service.

What problems are you solving with the product? What benefits have you realized?

The benefits of storing customer information, setting up and scheduling is relatively easy. It provides exactly what we need without being ober the top and having unnecessary options.