Infor CloudSuite Customer Relationship Management (CRM)

With Infor CRM, connecting with your customers is easy, engaging, and affordable. From tracking prospect calls and meetings, to updating sales forecasts, it's all readily available for you and your team - both in the office and in the field.

Languages supported: German, English, French, Italian, Russian

5.8/10 (Expert Score) ★★★★★
Product is rated as #357 in category CRM Software
Ease of use
6.1
Support
5.9
Ease of Setup
4.9

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Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field.

The best part about Infor CRM is that it’s built for your business. Industry-specific capabilities, deep integration, and unparalleled flexibility and control in how you deploy, use, and pay for your solution offers a best-of-breed CRM solution without compromise.

Infor CloudSuite Customer Relationship Management (CRM)
Infor CloudSuite Customer Relationship Management (CRM)

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Customer Reviews

Infor CloudSuite Customer Relationship Management (CRM) Reviews

Zach K.

Advanced user of Infor CloudSuite Customer Relationship Management (CRM)
★★★★★
A lackluster solution to be avoided if possible

What do you like best?

Infor CRM was inferior to more robust CRM solutions in every way.

What do you dislike?

Slow to load next page, slow to load search results, search query needs to be typed in exactly as it appears in the system, for example, if Wal-Mart is in the system, "Wal Mart" or "Walmart" would not load any results. Leads would randomly disappear from the CRM for 4 hours at a time which was attributed to a technical issue.

Recommendations to others considering the product:

Avoid Infor CRM if possible.

What problems are you solving with the product? What benefits have you realized?

Infor CRM may be better than having no CRM at all, but not by much.

Review source: G2.com

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