What do you like best?
It's amazing how kiozk app users engage with the Stories. Since we manage content related product we have so much to tell. Not everyone now has time to deep dive in original content straight from the beginning so possibility to provide short but meaningful previews through popular Stories format is ideal to keep customers engaged and trigger their interest in long reads.
I also like non stop product development and variety of features and widgets. We start using personalization and interactive features of the platform that improve app engagement further.
What do you dislike?
From time to time we had comments from our creativity team on usability of console's tools. The good thing is that we addressed all of this to the InAppStory product team and they fixed main complaints.
What problems are you solving with the product? What benefits have you realized?
InAppStory helped us to improve main customer metrics related to their flow within the app: onboarding, engagement, subscription, retention. As a result we decreased CoA and have improved life time value.