Strong contender from IBM for Governance, Risk & Control Platform for Enterprises
What do you like best?
Very detailed options to manage and monitor operational risks for the organization. The way OpenPages manages KPIs and workflows, it becomes very efficient for Operational risk team to manage their day to day operations and audits without much of a hassle.
Overall user experience and visual reporting of the tool makes it very intuitive to use for not only Operational team but also for management team who are owning those risks.
What do you dislike?
Long and tedious implementation cycle could be frustrating at times. However, well defined processes and implementation strategy would take away lot of these hassles.
Recommendations to others considering the product:
OpenPages has been great GRC platform and IBM has continuously invested in this product over a period of time.
You should definitely consider evaluating OpenPages if you are in search of a GRC platform. Though there are other good competitor products available in market, this one is strong contender too.
implementation turns out to be on a higher side if not managed effectively. I would strongly recommend to get help from IBM or Partner consultant for implementation of the tool.
As far as overall coverage is concerned, it will be difficult if you plan to do a big bang roll out of the system considering complexity involved for different departments and geographies. Instead, evaluate phased approach for implementation which will help in not only fortifying key business areas first but it will also help in increased adoption of the tool.
What problems are you solving with the product? What benefits have you realized?
This tool has enabled complete coverage of managing all sorts of operational risk from different departments of the organization.
No more spreadsheet based risk management since OpenPages has enabled access to the end user directly and it has helped in ensuring overall effectiveness of the controls.
