Simple solution with under appreciated potential
What do you like best?
We first obtained the I Am Responding platform several years ago as a means to document continuing education and be notified of requests for service. Due to our own internal barriers, we were unable to implement the alerting feature and the other features were partially duplicated by other services and procedures. In the last few weeks we've taken a fresh look at this platform and realize the potential of tracking meetings and public events in addition to response records.
What do you dislike?
The web user interface feels very dated. Their Android and iOS have a modern UI, as does the NFIRS module, so we hope the main UI is going the same direction. Also, the calendar is a standalone tool--it would be spectacular if it had a feed consumable by Google Calendar or Microsoft Outlook.
Recommendations to others considering the product:
Sign-in to the recurring training/demonstration webinars. They are very informative.
What problems are you solving with the product? What benefits have you realized?
Documentation of event and training attendance, apparatus (vehicle) deployment, and shared calendar access.