Housecall Pro

The premier all-in-one field service management and CRM marketing tool for service professionals

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.6/10 (Expert Score) ★★★★★
Product is rated as #85 in category Field Service Management Software
Ease of use
8.9
Support
8.3
Ease of Setup
0.0

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Now more than ever, Housecall Pro is the field service software that stands for value, innovation, and community. Used by over 15,000 businesses, it’s consistently one of the highest-rated (if not the highest rated) web or mobile apps by Pros in HVAC, Plumbing, Electrical, Carpet Cleaning, and many other verticals.

Housecall Pro’s all-in-one approach provides solid value with core features like dispatching, job scheduling, payment processing, estimates, automated invoices and receipts, customer notifications, review management, and more included on every plan. Several features like consumer financing, online booking, Instapay, and two way Quickbooks sync are not common at Housecall’s price point. Housecall Pro is also known for its ease of use even with all those features.

Despite being a market leader, Housecall Pro also innovates at an incredibly fast pace. For example, the company released a sales proposal tool, consumer financing, Quickbooks desktop integration, equipment tracking, and more during winter 2019/2020. That means your investment does more for you with every update.

The community at Housecall Pro also differentiates it from other options. With one of the largest Facebook groups, online meetups, and in-person events, it’s easy to learn from other Pros across North America.

Housecall Pro works on the web and mobile (iPhone and Android) for any business in the U.S. and Canada. They have a broad range of plans for owner-operators all the way up to large field service companies with the aptly named XL plan.

Housecall Pro
Housecall Pro

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Customer Reviews

Housecall Pro Reviews

Administrator in Construction

Advanced user of Housecall Pro
★★★★★
Gets the Job Done

What do you like best?

HouseCall Pro makes scheduling, dispatching, and invoicing incredibly easy and streamlined.

What do you dislike?

The expense for what is offered does seem excessive. My biggest pet peeve is they add on "features" but never once have those features been fully useable or robust once they release them. They're a lukewarm attempt so they can create a cash grab.

Recommendations to others considering the product:

Housecall Pro is great - don't fall for their extra features. They are never up to par and are very lackluster. Or, they'll promise new features but force you to upgrade your plan to be able to use them (looking at proposals). Almost all new features are an immediate flop.

What problems are you solving with the product? What benefits have you realized?

Housecall Pro makes communication with customers a breeze, it is not a weighty or clunky software. Training new people is easy, everything is straightforward, laid out nicely, and easy to navigate. There is no learning curve to implementing Housecall Pro.

Review source: G2.com

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