Happy Campers at Ally Child Care
What do you like best?
I love how HiMama connects us to the parents. As a parent, leaving your child in the care of someone you are unfamiliar with is heartbreaking and scary. HiMama allows the parents to be updated with pictures and notes all day long, giving parents the peace of mind they need to get things done! Not only does HiMama allow us to comfort our parents (and use this feature in marketing for new families), it also allows us to involve the parents and grandparents of our children. They are aware of what their kids are doing/learning each day, which allows them to be more connected to their children and our staff! My favorite thing about HiMama is the relationship it allows us to have with the families we serve!
What do you dislike?
In general, there's nothing that stands out that I dislike. HiMama is constantly evolving to solve new problems. It would be nice to get notifications when a parent messages us, but that could be operator error-ha!
Something I think would be a helpful addition to the app would be some kind of timer system that alerts us when a diaper change or bottle or feeding is due. Like if we could manually put in each infant's schedule, and if it's past due for a feeding or diaper, it could send us a notification.
Recommendations to others considering the product:
I have used this program for almost two years, since before our center even opened. I have previously used Tadpoles at other centers. All of our staff who have used other programs, including myself, report that this is their favorite program they have ever used. It's easy to learn and use, and has a lot of great features. If you are on the fence about trying HiMama, reach out to them. Their customer service is phenomenal and it is definitely worth the time to look in to it!
What problems are you solving with the product? What benefits have you realized?
+ being able to message families without using personal cell phones
+ not having to use paper-- parents are so much more involved with HiMama than paper!
+ connecting parents and teachers, creating partnerships
