I like the idea behind the software and the implementation is very good.
What do you like best?
I like the investment risk scores along with the integration with Raymond James. I can quickly see how much risk is in a client's portfolio. The questionnaire is simple and easy for the client to understand.
What do you dislike?
I dislike that it cannot comprehend certain investments like structured investments or annuities with their guarantees. Some UITs are also missed. This leads to a misleading risk score. I also dislike how the risk questionnaire scores all come back between 15 and 25 regardless of their answers; someone young and wants risk will come up with a 38 which is 75% stocks. I find that incorrect.
What problems are you solving with the product? What benefits have you realized?
I am using the questionnaire to determine a clients risk tolerance and using the integration from Raymond James to determine where their portfolio is rated at. If the answers are off, we will make recommendations for a broad-based asset allocation change. Its helpful to explain it that easily and clients enjoy the conversation.
