Hickory is a training tool focused on retention and designed to turn sales and customer service staff into brand experts.
Hickory is a training tool focused on retention and designed to turn sales and customer service staff into brand experts.
Customer Reviews
Administrator in Hospital & Health Care
Advanced user of HickoryIt is very user friendly from both a managing standpoint and a user standpoint.
It can be buggy. Sometimes it won't save the lessons you've created and you'll lose everything if you did not previously create in a separate document. However I guarantee that will only happen once before you cautiously create your lessons in a different doc to avoid it in the future.
You must save your work as you go to avoid the risk of your users losing the lessons they create. For example, you will create each slide for your lesson, before creating the next slide always save your work. Otherwise, you risk the system not saving things for you and you will lose your work. I tend to create each page in a separate doc to be safe.
It has helped train large groups on company adjustments and keep people actively learning and reviewing lessons on the company and protocols.