Since 1995, HawkSoft is a leader in management systems for agencies that want effective workflows and a delightful experience for staff and policyholders. We take pride in being independently owned and answerable to agencies that rely on our system to power their insurance business. Created by independent agents, HawkSoft continues to evolve as a cutting-edge system that powers thousands of agencies.
Customer Reviews
Administrator in Insurance
Advanced user of HawkSoftI can only speak comparatively; this was a much more modern system than what we had used in times past.
Reliability is just awful. Way too frequent, do we have issues where some or all of our users lose work or are locked out of the system.
You somehow need to verify that downtime and loss of work will not be an issue. I wouldn't sign a contract with any less than 2 hours downtime per fiscal year.
The reports functionality has been a plus. It allows for large workflows/numbers of tasks to be completed in a day, but again, reliability for the past 5 months (as of December 2020) has been bad.
