Guestware Select is a turnkey hotel guest experience management system that leverages cloud hosting and remote deployment to provide the core functionality of Guestware’s Full Service Suite, at a fraction of the price.
Customer Reviews
Administrator in Hospitality
Advanced user of Guestware SelectIts very user friendly and is a great tool to be used in hospitality. I love the interface and is quite easy to navigate. Generates scheduled reports. These reports efficiently provide management with a daily overview of hotel service operations and exceptions. Managers receive and view trending information on their mobile device. Interactive data visualization dashboards make it fast and easy to explore valuable service data.
The only problem i found with guestware is that it does not offer two way communication with my customers, as in i cannot initiate a conversation or chat with the guests.
Its one of the best products out there. Automates optimizing staff task assignments ensuring guest issues are resolved in a timely manner. Intelligently schedule preventive maintenance to efficiently deliver a flawless guest room while protecting the building owner's capital. Gives guests the flexibility to communicate directly with your service team via their mobile devices.
A great tool to track our customers, their special dates and helps us understand the mix. Its a great resource for inter departmental communication for the team. Systematically capturing and documenting all guest issues empowers the service team to respond, monitor, and resolve all issues before the guest leaves the hotel. It is the perfect tool managers need to succeed in this mission-critical operation and keep the service team's activities organized.
