GroupBy

What do you like best?

Searchandiser is a functional tool for influencing GSA results. It does provide better search results for customers in most cases. It is particularly helpful for spelling and redirects and good for ecommerce sites that have large number of SKUs with varying product types. It is also best for mature sites with older product data mixed with newer products.

What do you dislike?

Searchandiser isn't agile and flexible for different site areas. The filters that are created apply to all searches on the site. Also, the functionality is only as good as your product metadata. Not much documentation is available for training purposes. I wouldn't expect that it will solve all your ecommerce site problems, but it will help some.

Recommendations to others considering the product:

Don't expect that Searchdiser will fix your site- but it will help. Also, consider who is going to be the primary administrator. If responsibility will live in IT, how will they stay informed on customer behavior? If it is a marketing function, how will that individual manage the interface and what training will you provide?

Searchandiser will be moving to the cloud in 2016, support will no longer be provided for older versions.

What problems are you solving with the product? What benefits have you realized?

We needed to be able to influence GSA results because we had a mix of mature products as well as new products. We were also facing a situation where we sell higher margin products created with our company and lower margin products that drop ship.