Grapple

What do you like best?

The fact that it is very user-friendly. I can create portfolios and share them with relevant people and we can work on and collaborate on the same tasks together. It allows for a convenient time-management as well as a more productive work flow within the company. This not only saves time and boosts efficiency, it also allows us to mitigate information loss and misinformation amongst colleagues.

What do you dislike?

How long it took me to get used to the interface. It is only user-friendly once you get moderately used to it. I was confused at how the system worked in the beginning. The portfolios were confusing to navigate and i wasn't sure if I was sending a private message or a public message to those in the group. I also did not like how long it took to link it up to my email so that I can get message notifications whenever someone posted in grapple.

What problems are you solving with the product? What benefits have you realized?

Not really a business problem. More of a office communication system. It helped our office staff communicate more efficiently. We solved communication and efficiency problems. With Grapple, we are able to properly coordinate finishing client profiles as well as corroborate and work on others as needed. The benefits to this are the increased clientele we can serve as well as the productivity it has boosted.