What do you like best?
Making payments is intuitive for my customers should they pay by card, and processing payments on my end could not be any simpler.
I am just starting out my company, but I feel the software can be scaled up and allows me to automate and grow my operation at whatever pace I can handle.
What do you dislike?
Currently the system doesn't allow me to upload data from devices which I would need for accounts that require trend reports. A more comprehensive integration of field devices would be nice.
I also wish they had a form for sanitation reports for my commercial restaurant accounts. Though for a fee I can have my own form uploaded so that is a minor inconvenience.
I wish there was an an ability to generate more precise material use reports to extrapolate the quantity of concentrated materials from dilation rates instead of the total diluted application.
Recommendations to others considering the product:
Pricing is up front and you aren't nickle and dimed for every feature/module. It's intuitive and presents a professional looking public face for your customers.
What problems are you solving with the product? What benefits have you realized?
I enjoy the ability to send automated follow up emails to get ahead of any potential problems before they materialize and have a customer grow irritated before I realize it.
Taking payments in the field is simple and intuitive.