GoAnywhere MFT - Excellent product, simplifies complex file transfers requirement
What do you like best?
Ability to manage and control file transfers in single location.
Excellent auditing, reporting and SLA functionality for file transfers.
MFT Gateway has eliminated requirement to hold customer data in external SFTP servers.
PGP Encryption support.
Wide range of resources available (SFTP, Network, Web Services, Databases, Mail) with flexible workflow tool allows solution to extend beyond file transfers, data loading into downstream databases, integrating with web services, mailboxes.
Excellent community engagement via standard web site, support and insiders channel, one of the best levels of engagement I've seen from software provider, including initial engagement with free trial to support proof of concept and support from technical resources really helped in the selection process.
What do you dislike?
No major dislikes on the product, error reporting can sometimes be a little misleading for example long java error message generated if you if you click on web login after session has expired as opposed to refreshing page. Similar long error stack when resource connection fails, which could be handled or reported on more concisely.
Initially took some time to get familiar with the scripting language and working with dates/timestamps within the workflow tool, examples provided in the integrated documentation, feedback from support and resources available on website though helped get over these issues quickly.
What problems are you solving with the product? What benefits have you realized?
Initially purchased for a specific project with tight delivery timeline to implement multiple complex file transfer requirements. GoAnywhere MFT was central to the successful delivery of that project, and has become central for managing all new and future requirements related to file transfers.
Any transfer related use case we've needed to solve for the business has being greatly simplified with the GoAnywhere MFT.
