FreshBooks

What do you like best?

That I can track hours real-time and generate an invoice with details easily. My business Achilles Heal is invoicing. I much rather do the work than work on getting paid for it (weird, huh... certainly not a good business practice). Freshbooks allows me to easily track my time AND then I can automate the generation of invoices so I don't forget to send it and then GET PAID.

What do you dislike?

Wish I could have a few more clients active without a big jump in monthly fee (another tier perhaps?). But I have been able to manage and make it a cost-effective investment for my business.

Recommendations to others considering the product:

Give it a try and call customer support for help... I think you will be convinced once you do.

What problems are you solving with the product? What benefits have you realized?

Generating an invoice without a lot of time spent. Money comes in sooner as I don't have to backtrack for details. It's there! What a time-saver and money-maker!