A Truly Flexible Solution for Order Processing & Management
What do you like best?
Flxpoint can adapt to various integrations so that we can meet our supplier dropship requirements while streamlining our internal processes at the same time. It's a win-win saving our team time so we can focus on other important tasks. In terms of customer service, our account rep Brian has been incredibly responsive and hands-on from the start. We get the sense that it's important for Flxpoint to see us succeed and continue to grow with them.
What do you dislike?
Flxpoint is still growing. Their ux is robust but not as intuitive for the average user. That said, if we encounter a problem, they will do their very best to come up with a solution to ensure we get what we need.
What problems are you solving with the product? What benefits have you realized?
Our team was spending hours each day manually processing dropship orders and entering tracking. The volume became too much and our suppliers each had their own dropship processing systems and portals. Flxpoint has helped us automated some of our bigger suppliers without having to move to costly EDIs and best of all, we got our time back.