Works great with supported applications
What do you like best?
Fivestreet does a great job or routing leads and displaying the appropriate information in the referral.
What do you dislike?
The number of third-party applications supported is limited., no zapier interface, no ability to forward leads using an email address which is supported by most every CRM and Marketing application.
Recommendations to others considering the product:
Be certain that your CRM or Marketing Tool is supported.
What problems are you solving with the product? What benefits have you realized?
Lead routing and archive. This tool is a great way to route your leads to a small or large team and since all leads are stored you can redistribute when needed.