At FieldEZ, we strive to deliver the best in field service management automation technology and consulting. Being at the heart of the Digital Transformation story, FieldEZ drives the bleeding edge in IoT, Mobility, Analytics and Cloud, to bring in tectonic and continuous improvements in the way Field organization and team work, collaborate and engage with its customers. FieldEZ’s cutting-edge digital initiatives benefit numerous businesses across multiple industries to significantly enhance their business value, operational efficiency and customer experience. FieldEZ products and services are used globally by Fortune 100 companies as well as SMEs, across multiple industries including IT & Telecom, Healthcare, BFSI, Oil & Gas, Power & Energy, Consumer Durables, FMCG & Retail, E-Commerce and Manufacturing industries.
FieldEZ’s Service Management application provides you and your employees a seamless and hassle-free working experience through online and offline modes. The field service management app is extremely user compatible and offers smooth efficient synchronization of data. The easy-to-use interface of the app and its functionality ensure optimum performance and productivity. FieldEZ’s Service Management App can help you achieve more than 10% of the improved field load factor, 34% of cost-saving on travel, and 46% of improved task assignment efficiency.
Features of Fieldez field service management software
Easy and intuitive UI – FieldEZ’s field service management software offers an easy-to-use and intuitive user interface that makes the entire process seamless for you and your employees field workers.
Scheduling and dispatching – The FSM software allows the service manager to optimize schedules for his service technicians and field crews and then dispatch them to jobs accordingly.
Invoicing and billing – The field service management software enables the service technician to effectively carry out payment procedures without any manual errors and complexities.
Fleet management – The service manager can easily track the delivery fleet in real-time while also getting access to the individual vehicles’ maintenance and service history. This ensures that vehicles get their proper maintenance in their due-time and reduces the chances of vehicles’ random breakdowns.
Asset and inventory management – Through FSM software, you can check and track equipment and inventories in individual vehicles as well as warehouses.
Warranty Management – Field service management software provides you with the ability to check for the respective warranties of individual parts equipment, ensuring warranty claims, and more.
HRM – The FSM software features, while integrated with workforce management and payroll, make a very effective and productive suite of optimum functionality and efficiency of your business through a single platform.
Reporting and Analytics – FSM software offers you the ability to capture business data and insights and enables you to make more informed business decisions by running reports and evaluating analytics. This ensures higher operational efficiency and productivity of your business.
