Excellent tax exempt certificate management system
What do you like best?
The team has been excellent to work with, and they were willing to build a custom integration for our BigCommerce store to automate as much of the certificate collection process as possible! My questions and suggestions are always considered, and I can always count on a prompt, courteous response.
What do you dislike?
Parts of the manual certificate upload process are cumbersome but their team is working to improve the process using our suggestions.
What problems are you solving with the product? What benefits have you realized?
Our old in-house solution was becoming cumbersome and time-consuming to use - EXEMPTAX automates the certificate requests, filing and updates the customer records in our BigCommerce store which vastly reduces the amount of time we spend on managing tax certificates!