eThink's Intentional Customer Service Approach Creates Partnerships with Unlimited Opportunities
What do you like best?
Their collaborative approach to every situation allows me to feel like I have a partner in solving problems and exploring innovative opportunities. Without eThink's partnership during the COVID pandemic, we wouldn't have been able to provide the resources and support our campus needed to not only sustain but also succeed in a fully online environment. From seamlessly adding plugins and third-party integrations, answering questions about platform challenges, and offering advice about what could make our customized platform stronger, the team approaches every request with a 'can do' attitude.
What do you dislike?
I feel fortunate to have the eThink team as our partner.
Recommendations to others considering the product:
Not only has eThink's service proved invaluable for our campus, but their staff continues to go above and beyond every day. With our success in mind, the team at eThink works tirelessly to help us reach our goal of providing creative solutions and innovative opportunities across campus using the Moodle platform.
What problems are you solving with the product? What benefits have you realized?
eThink's team adds expertise to our small in-house staff. With their knowledge base and passion to make a difference, together we have developed low or no-cost efficient solutions to non-academic challenges and provided creative opportunities for our teaching and learning staff as well.
