eSentire Managed Detection and Response (MDR)

Describe the project or task the product helped with:

eSentire provide a complete security monitoring wrap using their Network Interceptor, Log Sentry and Carbon Black integrated solution. This is then integrated with our managed service provider to remediate identified events.

What do you like best?

eSentire have managed to perform consistently through the duration of the service with events identified and alerted on in a timely manor.

What do you dislike?

Formal responses to known vulnerabilities can take time to reach clients, often having already broken in the media.

Management reporting could be improved to provide an summary of the clients security posture.

Recommendations to others considering the product:

Lessons were learnt on both sides when implementation the solution with a managed service provider. Not ensure upfront workshops and knowledge sharing was performed hence a very piecemeal delivery. But we got there in the end