Enquire is the premier CRM, marketing automation and contact center provider in the senior living and
post-acute industry. Unmatched, Enquire is the leader in lead and referral capture, sales conversions, reports, patient engagement, and overall results. Hundreds of client organizations and thousands of locations count on Enquire to ensure every potential resident, patient, and referral source gets the attention they deserve.
Customer Reviews
Agency in Hospital & Health Care
Advanced user of Enquire CRMThey have managed to create a view that is specific to senior living. And they claim to be HIPPA compliant
Integrations are not what they say they are, leads constantly drop as their API is
In constant conflict with other web servers. You have to custom build everything, customer support is terrible. Escalations are terrible. Reporting is inaccurate and a time suck to try and fix. Did I mention campaigns? Attributions? All of these words enquire uses but no one at enquire knows what they actually mean so you can't properly report to or what from
Do your self a favor, if you have a growth plan for more than 10 communities, get a product that can handle marketing automation and reporting. Higher an actual
Marketing expert in the Automation and customer experience field outside of senior living, and get a crm that will grow with you like hubspot or Salesforce.
It's a good entry level CRM for senior living. It will quickly teach your clients why they need a different product.
