EnerGov is a great municipal regulatory application!!!
What do you like best?
EnerGov has the best support of any software company I've ever worked with in over 20 years in IT. Their development teams make a concerted effort to understand and implement the best user experience and interface for their diverse customer base. You always feel that the EnerGov team CARES about you and your needs.
What do you dislike?
No major dislikes. Had some issues with implementing add-on prpoducts and not having excellent communication from the project team, but we worked through those and all was on-time and as-promised.
Recommendations to others considering the product:
I highly recommend you talk to other municipalities who are users.
What problems are you solving with the product? What benefits have you realized?
We are implementing an etirely electronic business process for our municiaplity. This electively allows our customers to not have to phyiscally visit us, which is a great time and efficiency boost!