Element is a secure, decentralised messaging and collaboration app. It delivers digital sovereignty on an open network with end-to-end encryption.

Languages supported: Bulgarian, Catalan, Czech, Welsh, Danish, German, English, Esperanto, Estonian, Finnish, French, Galician, Hungarian, Icelandic, Italian, Japanese, Latvian, Dutch, Norwegian, Punjabi, Polish, Portuguese, Russian, Slovak, Spanish, Albanian, Swedish, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)

8.0/10 (Expert Score) ★★★★★
Product is rated as #160 in category Business Instant Messaging Software
Ease of use
8.7
Support
7.9
Ease of Setup
0.0

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Element is a Matrix-based end-to-end encrypted (E2EE) secure collaboration and messaging app.

It provides instant messaging, voice and video calls, screen sharing and file sharing; for 1:1s to huge chat rooms. It’s available to use across Web, Android, iOS, macOS, Windows & Linux.

Its decentralised design delivers digital sovereignty, enabling deployment on-premise or through any cloud provider.

Element Matrix Services (EMS) provides a SaaS version of Element, with fast performance and enterprise-grade add-ons.

Being Matrix-based, Element provides interoperability between traditional siloed apps. It can bridge into proprietary ‘walled garden’ systems such as Slack, Microsoft Teams, Telegram and Discord to enable easy connections between different organisations.

End-to-end encryption is provided by default to keep users’ conversations and files safe. Cross-signed device verification uses QR codes or emoji comparisons to guard against imposters and eavesdropping.

Element
Element

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Customer Reviews

Element Reviews

Administrator in Non-Profit Organization Management

Advanced user of Element
★★★★★
Free IM with group or individual options

What do you like best?

Riot has given us the ability to have continuous and free instant messaging without having to see everyone's replies and read through the whole conversation to catch up...unless you want to do so in the group chat. The fact that it is also encrypted, if you select that option, is a huge plus especially for the confidential needs of any client details we may be discussing.

What do you dislike?

Hmm...I honestly can't think of one. It does exactly what we want it to and is very user friendly.

What problems are you solving with the product? What benefits have you realized?

We needed an instant messaging system, like Yahoo IM (that's not discontinued btw), that would sit in the corner and not be another website we had to monitor or keep up with. Riot gives you the option of sound and pop-up notifications and, what has been the life saver for me, when you get a new comment or message then the R emblem on your task bar has a red notification number to moves in front of the R. It's subtle enough to not distract you but unique enough to catch your eye.

Review source: G2.com

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