Eggplant

At Eggplant we help businesses to test, monitor and analyze their end-to-end customer experience and continuously improve their business outcomes. We provide business with award winning software and are leaders in the Gartner Magic Quadrant and Forrester Wave.

Languages supported: German, English, Japanese

8.0/10 (Expert Score) ★★★★★
Product is rated as #20 in category Load Testing Software
Ease of use
8.7
Support
7.9
Ease of Setup
0.0

At Eggplant we empower organizations to create amazing digital experiences.

We help businesses to test, monitor and analyze their end-to-end customer experience and continuously improve their business outcomes.

Companies worldwide use Eggplant to surpass competitors, boost productivity, and delight customers. How? By dramatically enhancing the quality, responsiveness, and performance of their software applications across different interfaces, platforms, browsers, and devices – including mobile, IoT, and desktop — in agile, DevOps, and innovative application and data environments.

Eggplant
Eggplant

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Customer Reviews

Eggplant Reviews

Nathala N.

Advanced user of Eggplant
★★★★★
Its a great tool for automating the whole QA process

What do you like best?

Model based Testing and usage of AI for our testing needs. Eggplant helps to automate the whole testing process and also helps in monitoring insights post production and also do load testing. It also helps me to schedule and maintain test assets in a single place. Detailed logs are provided along with test evidence which is completely cloud based, helping me to share the reports to any one without any issues. It also helps me with the analysis of application usage post production and giving me insights into how the application is being used by end user and also bring in that information back into testing so that we can focus testing on areas where customers are using the application. And Eggplant also talks about customer experience optimisation rather than just making application bug free.

What do you dislike?

I could not find anything to dislike in the whole DAI suite. I would recommend this tool to all QA community. This tool allows to automate all the applications which has UI and it can do API and data base testing.

Recommendations to others considering the product:

Use the whole DAI product suite to get the maximum benefits out of the tool. Create the models first which is a digital twin of the application and then create automation snippets in Eggplant fusion engine. This approach can be used to maximise benefits from the tool

What problems are you solving with the product? What benefits have you realized?

Eggplant I have used to solve my problems in automating my application and Eggplant is the only tool which can automate any user story and also replicate human behaviour. It helps to automate not only regression test cases but also exploratory test cases which reduced a great burden on our manual testers, making it a complete solution. Automation testing in general, will not bring in human intuition that a manual tester brings in and Eggplant is the tool that will fill the gap by using AI to bring in the human intuition into Automation testing and identify defects in application faster and in a more effective way.

Review source: G2.com

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