EDIinsight

What do you like best?

I like that I am able to quickly grab a 270/271 response for a member and utilize for troubleshooting/share when necessary.

What do you dislike?

I feel that the tool is not that intuitive or user friendly. You can't just jump in and start using it. You really need to watch a tutorial or have someone explain how to use it first.

Recommendations to others considering the product:

There is a lot that you can do with the tool that you might not realize at first glance. Take the time to really study and get to know the product so you can use it to its full potential.

What problems are you solving with the product? What benefits have you realized?

In my current role, we mainly use EDInight as a tool to troubleshoot member eligibility issues. We use it to quickly access the coding that explains what a members benefits should be.