Very Talented Team of Developers with an Even Greater Product
What do you like best?
Their attention to helping customers succeed. They provide a very useful product to us that allows a variety of our services to integrate in order to build very custom solutions. Even if it does not yet exist, they immediately answer any request of ours and continually work on improving the product.
What do you dislike?
I wouldn't say there's much on the downside. Sometimes we encounter bugs in the product but they address it within minutes when brought to their attention. A steep learning curve as well, but the possibilities are very open once this has been met.
Recommendations to others considering the product:
I would recommend having someone with development experience. It may be difficult without it, but a user may eventually catch on.
What problems are you solving with the product? What benefits have you realized?
Working on improving security operations through development of workflows. We have created a large variety of instances that have significantly improved our work processes. The amount of time saved, detection's, and overall benefits have strengthened cyber security greatly for our organization. Along with this, the amount of services that are built custom to our environment have been created by the DTonomy team, and if we ever needed more done, they were met with and serviced with the utmost value in customer relations.