Dentrix Ascend is a web-based software suite for dental care. The software suite provides tools for scheduling, appointment booking, e prescribing, and monitoring continuing care, as well as various chart types.
Customer Reviews
Krista I. C.
Advanced user of Dentrix AscendDentrix Ascend is great concept for mobile dentistry. I currently am a user and am able to access the patient's records, print and mail billing, upload documents such as medical history and/or various documents like insurance cards, etc all remotely (home, in the office, or at the clinical site). As long as there is internet (which most of the facilities offer it), I am able to dental chart, write notes, book appointments, add patient information in, etc right at the facility, whether it be at a nursing home, school, or in home (some patients are homebound). It is quite easy to book a patient's recall appointment, assign clinicians to the appointment, treatment plan, and update billing. Overall, Dentrix Ascend was designed all cloud based and designed well.
The product support/customer service is quite limited and not as helpful as I would like. For a small business, it is difficult to learn all aspects of the office (clinical , admin, finances, etc). I feel as though a lot of the input in dentrix ascend is self-learning. Although the customer service has helped, it is not as great.
Dentrix Ascend has allowed us to be paperless and be able to communicate via cloud. I would like to see more online virtual learning tools. For example, I would like to see tutorials or videos on entering Medicare insurance or see if it possibly to look up a patient's benefit (how many cleanings a year? can they have fluoride?).
