What do you like best?
Great customization ability to fit our needs, given the ability to see what we want to see and follow what is important to us. The relationship and involvement between us and our Dataminr account manager has been amazing. They really engage to help us get exactly what we are looking for. The time they spend on training us of all the aspects and benefits of Dataminr were very helpful and impressive.
What do you dislike?
A lot of noise, but working closely with our account representative has eliminated and customized our dashboard exactly as we needed. We have been using this platform for approximately one year and have really learned to understand the alerts and where to filter them. The dashbord is very user friendly- not too many dislikes from us!
Recommendations to others considering the product:
Continue to reach out for assistance from the Dataminr team, they are there to help and go out of their way to assist when needed.
What problems are you solving with the product? What benefits have you realized?
We noticed the gap in communication between our SOC and the affected employees. Dataminr gave us the ability to quickly share data and emergency information relevant to each location and need. Dataminr helps us streamline communication sharing and the ability to keep our employees safe and in the know!
