Dashly is a customer communication platform for your SaaS business. It helps acquire customers with data collecting forms, nurture them with personalized automated messages and manage (segment) the leads to return the hottest ones.

Languages supported: English

9.6/10 (Expert Score) ★★★★★
Product is rated as #16 in category Conversational Marketing Software
Ease of use
9.0
Support
9.8
Ease of Setup
9.8

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Dashly is a business live chat platform. It engages your website visitors into a conversation with you so that your agents can provide excellent consultations and support. Put it on another level with call scheduling and video calls. With proactive messaging, a bot, and pop-up windows you can generate more leads and qualify them. The leads are collected in eCRM and segmented – that’s how you start email marketing. Manage both manual and triggered communication – these are available with live chat messages, pop-up windows and emails.
Features:
– Capture leads using pop-up made in easy-to-use Pop-up Builder;
– Store and manage them in eCRM;
– Track your visitors’ actions;
– Integrate with your favorite services;
– Have all visitors’ messages in one admin panel;
– Respond your visitors in Live chat for perfect support;
– Increase conversions with triggered emails;
– And analyze your performance building funnels.

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Customer Reviews

Dashly Reviews

Administrator in Marketing and Advertising

Advanced user of Dashly
★★★★★
Dashly chat system connects with facebook.

What do you like best?

One central hub where I can chat with facebook users and website visitors. We can save side notes and inter chat with team on clients chat window without the client reading chat notes within the team.

What do you dislike?

Can't edit chats after submission on facebook threads only. Would like to have a bit more freedom with the note boxes.

Recommendations to others considering the product:

OVer the past 2 years we've used several other chat bot options and Dashly is by far the best bang for your buck, hands down.

What problems are you solving with the product? What benefits have you realized?

We primarily use it to support clients and their issues with our software, including other tech issues they may encounter. We essentially use it as our support ticketing system as it directly connects with our facebook page, website and email.

Review source: G2.com

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