CustomerGauge is a B2B customer experience management platform that enables clients to:
– Collect customer feedback from multiple stakeholders in an account
– Create custom dashboards for displaying real-time results
– Set goals and targets for closing the loop with customers
– Segment customer insights by region, product, facility, and more.
– and align employees CX-related business initiatives
CustomerGauge is also the first and only customer experience management solution that automatically combines customer insights with revenue data. This allows CX managers to:
– Identify and prioritize the most impactful customer experience improvements
– Forecast the impact of future CX improvements across the customer journey
– and report on the ROI of valuable customer experience initiatives
