Contactually by Compass

Contactually by Compass is a SaaS-based intelligent customer relationship management (CRM) platform for real estate professionals and their teams that helps users develop and strengthen authentic, long-lasting relationships.

Languages supported: English

8.4/10 (Expert Score) ★★★★★
Product is rated as #43 in category Real Estate CRM Software
Ease of use
8.4
Support
8.1
Ease of Setup
8.0

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Contactually is a SaaS-based intelligent customer relationship management (CRM) platform for real estate professionals and their teams that helps users develop and strengthen authentic, long-lasting relationships.В The heart of Contactually is centralizing contacts and automatically documenting the relationship touchpoints. With a layer of intelligence over everything, and the ability to fit into your brokerage’s tech stack, Contactually scales actionable follow-up plans and automates relationship workflows, leaving agents free to do what they do best — build the kind of personal relationships that grow the business.

Get smarter about messaging with automated relationship-nurturing programs, shared templated content, and open, click, and response tracking
Bucket contacts by the kind of relationship you want to cultivate — new leads, current clients, past clients, sphere of influence, etc. — and set-up a personalized plan of action for each bucket
Prioritize the day’s efforts with a daily dashboard and to-do email to prompt engagement and identify relationships that need attention
Take advantage of growing AI features to optimize agent workflow — and their time. For example, our Best Time to Send identifies when to send an email to a specific contact to increase the likelihood of response, and allows the user to schedule it in advance
Distribute best practices at the brokerage or team level, with options to allow agents to individualize based on their own personal success
Access broker-level administration and reporting to drive adoption, increase agent productivity, and identify opportunities for recruiting, as well as retention risks

Contactually meets the needs of both brokers and agents, achieving higher-than-average adoption rates and contributing to recruitment, retention, and revenue growth throughout the brokerage. 75% of agents on brokerage accounts have logged in during the last 30 days, building stronger relationships and increased opportunities.

Contactually by Compass
Contactually by Compass

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Customer Reviews

Contactually by Compass Reviews

Dayana Yusimg P.

Advanced user of Contactually by Compass
★★★★★
One of the best softwares on the market, contactually

What do you like best?

I love the clean interface. The support was always very receptive, although somewhat limited in its ability to provide answers. In terms of relationship management, the system does a good job of asking you to communicate with people you have not interacted with for some time.

What do you dislike?

For me, the cost is too high for a system that I am not using to its full potential. In the process of trying to find another CRM, I found many alternatives at less than 1/3 of the cost. The inability of the Support to identify and solve problems that I had with the system is also a scam.

What problems are you solving with the product? What benefits have you realized?

I found Contactually how I updated my business's ATS. This is the perfect complement, it is linked to Google's email, so anything you do on one system is shown on the other.

Review source: G2.com

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