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ConnectWise Control, formerly ScreenConnect, is a fast, reliable and secure remote support, access and meeting solution. Connect instantly to provide on-demand remote support or establish unattended access to repair computers, provide updates, and manage machines. ConnectWise Control includes the same features as competing remote control solutions.
Customer Reviews
Aaron P.
Advanced user of ConnectWise ControlI enjoy the ease of use of the software. Using ConnectWise saves us a lot of time by not having to go to customers locations and remotely troubleshoot. This way we save money and time. We currently have it installed on our server and I like the fact that I can easily perform updates for ConnectWise and it never goes down.
App navigation and ease of use need improvement. So far this not much I can complain about besides the app for mobile devices. I would like if the user interface would get an update as well as the icon on the workstations. I would like to see an integration with other ticketing systems and calendars.
ConnectWise Control is the most reliable and responsive remote software I have used. Another great thing about ConnectWise Control is the integration with other ConnectWise platforms. So this makes it easier to manage users, computers and tickets.
Since we manage about 300 computers and servers, the ability to perform updates, backups and troubleshoot remotely, has paid off. I realized we do not go to customer locations as often sicne most troubleshooting can be done remotely.
