What do you like best?
Colibri lets me see what I say. Literally. Unlike so many other voice to text solutions, it works in real time.
We use colibri to document most of our client and team calls. It has proven invaluable when it comes time to find themes within and across conversations.
Also, we do lots of call with business people whose first language isn't English. Colibri helps them feel more comfortable because they can read the conversation and be more fully part of it.
What do you dislike?
Sometimes with multiple speakers, accuracy suffers. That's true with all voice recognition programs.
What problems are you solving with the product? What benefits have you realized?
During meetings, my copywriters and designers can copy-and-past my verbal instructions which saves us hours each week.
After meetings, we can find key comments, client requests, and listen in for tone which adds to situational understanding.
Colibri makes our clients who don't speak English as their first language more confident because they can read what was said and feel more confident about understanding the details.
When prospecting, we're able to review a colibri transcription much faster than listening to a recording. When a lot of time passes between prospect calls, it's great to ramp up and remember the nuances of any call.
