Once you start using codeBeamer you can't be without it
What do you like best?
I like the flexibility, i.e., that it is completely configurable to suit your particular workflow; also like constant tracking, i.e., ability to see al the changes, all is recorded, every single actions; I like comments in various cB trackers, they can show ne necessary details which sometimes are needed; I like ability to see what a release consists of and if it is fully covered by testing, as well as every test run which has made the release to pas QA; There are Releases trackers, Test Sets ,Test Cases, Test Configuration items; I like wiki area where you can keep info abut you domain of expertise; I like description in various cB trackers which allows you to summarize what is the item about; I like the hierarchy between various cB trackers, such s Customer Requirements, Software Requirements, Tasks; I like attention to details when it comes to covering testing a QA plans, there are Test Cases, Test Sets, Test Runs, etc., all integrated, completely in a customisable way, to other cB items like Customer Requirements, etc.; I like abilities to track Bugs, also ability to have Change Request, etc.; I also like ability to assess and track Risks; there is also ability to support Agile method, so one can have trackers like User Stories; there are also Teams coning items; and all these are completely customisable, so you can make your own workflow; I like that you access codeBeamer via web interface so working together with a team distributed around the globe is not an issue at all; I like the ability to link codeBeamer with Apache Subversion or Git, etc.; you can have repository for the documents; there is a Review Hub; there are various, customisable, Reports, which can help you get out info you would need; all in all, it is a system which contains all of you documentation, design, requirements, development tracking, testing tracking, release tracking, and in fact all of your activity, whatever it may be; all recorder permanently forever, even if you delete something you can trace who deleted it when, etc.
What do you dislike?
may be configure wrongly, i.e., that you make a mistake in your workflow, but that is your own responsibility
What problems are you solving with the product? What benefits have you realized?
we are tracking software development in a software house, from requirements, design, implementation, testing, releasing, and maintenance