Cloud Coach

Cloud Coach is a multi tiered Project Management solution built on the Salesforce Platform. The entry level Milestones tier is great for small businesses looking for a user friendly cost effective tool, while the Enterprise and Ultimate tiers provide high value to companies looking to implement best practice processes across their organizations.

Languages supported:

9.2/10 (Expert Score) ★★★★★
Product is rated as #76 in category Project Management Software
Ease of use
8.2
Support
9.3
Ease of Setup
8.5

Your company runs projects, Cloud Coach helps you do it better, with the ‘Cloud Coach Project Success Engine’.

The user friendly framework is designed from the ground up, to let you and your team get work done with fewer clicks and in less time.

Cloud Coach
Cloud Coach

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Customer Reviews

Cloud Coach Reviews

Stephanie D.

Advanced user of Cloud Coach
★★★★★
Thank you, Cloud Coach - For helping us grow and become more nimble.

What do you like best?

Automation! Cloud Coach helped our team automate so much of our assessment process, as well as, gave us a jump start on a project plan filled with task work from our functional stakeholders, collected on the front-end. The CSM assigned to our team (John) is fantastic. He is always available to us to help field questions and is super knowledgeable about the tool itself! Access to the support team has been clutch for us as we continue to grow our build to enable our PM teams to be the best they can.

I absolutely love how quick configurations are for adding and removing fields! "Clicks not Code" is not just a mantra it really is the way to go! I am beyond happy we decided to go with this tool! Even when we do have some code items Freddy and the development team is quick to help us troubleshoot and make sure we have everything buttoned up.

Did I mention how fantastic John, our CSM, is? He is so available and helpful with thinking through any snafus we seem to be in, as well as, helping us to understand what is ticket worthy and what is actually something a feature request etc. He is quick to jump on a call when he is free to make sure we are moving foward with our continued development of our system!

What do you dislike?

The only downside that I can see has nothing to do with Cloud Coach, really, but our ability to license all of our resources to take full advantage of all functionality in the system.

Recommendations to others considering the product:

If you are thinking about this system, stop. DO IT! You will not regret it. From the ease of use to the quality support and knowledge of the team! Hands down, the best decision we made!

What problems are you solving with the product? What benefits have you realized?

The ability to automate our entire assessment process, with a lot of custom code (developed by Bri and Freddy) has enabled our discovery team to redirect their efforts to other work. Our PM team is finally coming away from paper processes and creating all project work in Cloud Coach, which also feeds our reporting. Our senior and executive leadership teams have a custom "Cloud Coach Leader" application which allows him/her to log into the system and immediately see the projects which are important to him/her, i.e. anything for which s/he is the executive sponsor, etc.

As we mature in the system we will be able to be better stewards of the finances at our hospital by truly managing the financials of the projects. Our end game is to integrate with our ERP system, allowing our PMs to have direct access to the tracking of all funds.

Review source: G2.com

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