Chargeback

What do you like best?

It is the best tool so far which helped us to fight chargeback. It also provides RTR and Chargeback Alert system, with the help of RTR solution you can get instant notification when a Credit Card holder reach is bank to initiate a chargeback where Chargeback Alert provide notification when a Credit Card holder initiates the Chargeback. Their customer support is awesome and timely gives response. Their all services are recommended, combining all solution will reduce your chargeback rate by 80%. During integration they were always there to take us live, very responsive.

What do you dislike?

Their Dashboard UI needs improvement otherwise in term of services everything is working fine.

Recommendations to others considering the product:

If you are looking for chargeback solution then chargeback.com is a best choice. Their Customer support is fast and always their to help. Moreover, if you combine their RTR and Fraud Alert then you can reduce your chargeback by 80%

What problems are you solving with the product? What benefits have you realized?

We are using Chargback RTR solution to get instant notification to prevent chargeback.