ChainDrive

What do you like best?

Very robust system with detailed reports. Holds a lot of data. Looking up items was easy and overall there weren't many loading issues.

What do you dislike?

The larger reports did take some time to pull. Again, with a lot of data this is common. A lot of times you had to walk away from the report then come back and it's ready for you. Otherwise the system would freeze.

Recommendations to others considering the product:

ChainDrive is a good product for larger companies. Before you invest make sure you have listed out all of your needs. They will work with you up front about making customization's and changes to the system to have it function for your business. After the initial contact any add on's can be quite costly. As well as if you add the program to any additional computers, that is rather costly as well. The support over the years was about average, as we came to the last year of using it, the response time did delay. This could be on part that we were not investing as much in them and I think they knew we were looking to switch.

What problems are you solving with the product? What benefits have you realized?

We used ChainDrive for our corporate needs as well as our POS for our brick and mortar stores. It was used for a few years and we liked the functionality. But it was a costly product for us.