Cendyn is a cloud-based software and services provider that develops integrated technology platforms for driving sales and marketing performance in the travel and hospitality industry. The Cendyn Hospitality Cloud offers the most complete set of innovative software and services in the industry, covering hotel marketing, guest engagement, group sales, and event management. With offices in Boca Raton, Atlanta, Boston, San Diego, Toronto, Whistler, London, Munich and Singapore, Cendyn proudly serves more than 30,000 clients in 143 countries with enterprise spend levels in excess of $1 billion. For more information on Cendyn, visit www.cendyn.com.
Cendyn Hospitality Marketing Cloud
Administrator in Hospitality
Advanced user of Cendyn Hospitality Marketing Cloud
★★★★★
Cendyn eInsight CRM for hotel brand
What do you like best?
Cendyn is very user friendly, particularly in the email marketing design tools. The drag and drop editor is very easy to use for marketing emails and trigger campaigns.
What do you dislike?
We've had some struggles with their Service side in the loyalty platform we have built with our hotel brand but nothing huge. Just some bumps and pricing issues for reporting.
What problems are you solving with the product? What benefits have you realized?
Our email program and revenues have expanded largely since moving to Cendyn from Navis. We are gaining additional insight on re-marketing and ad displays via their reporting, and additional resources. Having a central CVRM for all of our properties is extremely important to us.
Review source: G2.com
