Best Other Customer Service Software in 2024

0.0

★★★★★

RapportBoost

RapportBoost optimizes the conversations your agents are having with customers. Your conversion rate, upsells, renewals, order size, customer satisfaction and team morale will quickly improve.

Great Organization to Work With - Tom J.

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0.0

★★★★★

*Collaborate with your customer using a shared task management tool Forget all about using an external tool to project-manage your customer tasks. With EverAfter, you'll create tasks, assign owners & dates, notify your customer when they need to complete a task, and even add internal tasks that are only relevant for your success team - All as part of the customer hub. *Track how customers engage with your content Published your hub already? ...

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0.0

★★★★★

Behavioral Signals/ AI-Mediated Conversations (AI-MC)

AI-Mediated Conversations (AI-MC)Matching agents with customers leads to meaningfully improved call outcomes and better customer experiences. AI-Mediated Conversations (AI-MC) is an automated call routing solution that uses emotion AI and voice data to match the customer to the best-suited agent to handle the specific call. This match is based on profile data and our superior algorithms developed from years of research and experience in NLP and ...

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