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Best Citizen Request Management Software

Products Buyer's Guide
7.0
Accela
★★★★★

Accela

Accela is a foundation of powerful, trusted and secure cloud solutions designed to fit government agencies of all sizes.

Five years experience implementing Accela into plan review. - Bob W.

Ease of use
8.8
Support
10.0
Ease of Setup
8.5
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10.0
AccessE11
★★★★★

AccessE11

AccessE11 is an automated Complaints, Issues and Service Request and Citizen Engagement Management System built and priced for smaller municipalities.

Excellent Cloud Based Customer Service Platform - Kim H.

Ease of use
Support
Ease of Setup

Languages supported: English, French

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3.6
CityView Portal
★★★★★

CityView Portal

The CityView Suite is your out-of-the-box software solution containing all you need to manage Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering.

This software is not userfriendly - User in Government Administration

Ease of use
Support
Ease of Setup
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