Branch

Branch is a tool that provides deep linking solution for brands to create an optimized mobile user experience that drives app growth, conversions, user engagement and retention, app content becomes searchable, discoverable shareable, and easy to integrate into any marketing channels like email, SEO, social media, and paid SEM.

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

8.8/10 (Expert Score) ★★★★★
Product is rated as #25 in category Mobile App Analytics
Ease of use
8.4
Support
8.7
Ease of Setup
8.5

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Branch provides solutions that unify user measurement across different devices, platforms, and channels, and deliver a seamless customer experience no matter where the user comes from. The introduction of mobile has divided today’s businesses, causing inaccurate attribution and links that don’t work, leading to wasted marketing spend and broken customer journeys. Branch fixes that by providing a holistic view of various user touch points and ensuring that links take the user to the right place on website or native app. Branch is used by the top brands in mobile including Target, Starbucks, Airbnb, Slack, and thousands more.

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Customer Reviews

Branch Reviews

Alice C.

Advanced user of Branch
★★★★★
Critical Partner for Growing our Company

What do you like best?

Helps us properly attribute a user and their in-app activity to an individual ad which gives us an incredible opportunity to make better ad choices, better spending choices and improve overall performance. Without knowing which ads our most engaged users are coming from, we have no idea how well we are truly doing.

What do you dislike?

The engineering effort for proper setup is pretty intense, and an ad creator has a steep learning curve in knowing how to use branch - which links to use and how to set them up. I don't feel comfortable having anyone else on the team use branch for setup. I feel it has to be my engineers who create the links that then the ad team uses for the ads.

Recommendations to others considering the product:

If you have a great engineering team, this will be no problem to implement. You do need to set aside a proper sprint and fully spec how integrated you need Branch to be to achieve the desired result. It's a powerful tool though and incredible with the data it can enable.

What problems are you solving with the product? What benefits have you realized?

Ad attribution and the ability to customize user on-boarding based on which ad they saw. This is a game changer for us in customizing our user experience to match their marketing experience, and to optimize our user base to be the best performing users we can. It's unusual for a startup of our size to have this much sophistication or even any level of attribution, but it's given us a competitive edge in fundraising being able to properly attribute performance.

Review source: G2.com

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