Braintree Direct

What do you like best?

at this time nothing. felt treaded like it too bad why did you allow this to happen all my fault a coarse

What do you dislike?

It's hard to believe this company is part of pay pal never has an issue since 2012 this is my email to them tells it all.

Good day as per our conversation with your fraud department these orders should have been flagged as fraud as they were 5 or 6 with the same issue order coming from the owner of card shipping to an apartment address all the same item same amount. the purpose of having a processor is to minimize our exposer to these types of fraud. We have used pay pal and Amazon for years and have never seen this lack of taking responsibility for these many fraud charges coming in a 2 day period.so theirs no need to continue this conversation as we are not that crazy to allow a company like yours to mishandle our charges that has no control with the simple fraud prevention so considered you self-fired .please give us an accounting of all the charges since we were never paid on any of them it should not take much to bring it to balance. we will send you a check once we accept the charges that we are responsible for please do not debit our bank account as we no longer are giving you permission to do so. would like this taken care of this quick thank you Sammy Cruz CEO Diy Part Center Inc.

Recommendations to others considering the product:

As the saying goes the buck stops here not with these folks everyone is to blame except them. the last straw was when they ask for 3 months of my bank statement showing the balance to make sure I am a good risk I could say the same to them. in excusable for the blame game for a multi-million dollar company. would I trust them with my money again not even with theirs fail us as a small business? I have read a few of their reviews sounding like a broken record

What problems are you solving with the product? What benefits have you realized?

There is nothing to say except disappointed when I needed then they didn't have my back put the blame on me im the one the caught the orders as being fraudulent