Boston Workstation

What do you like best?

This the the best tool for process automation if we talk about web automation mostly used in healthcare companies for claim processing. The interaction with HTML pages of this tool is very accurate and fast as conpared to other tools. Moreover due to hard code scripts debugging is so easy for developer which makes its easy for developer to use and code. VBA is primary language in this tool which makes easy to manipulate with HTML elements and can do complex tadk easily. Overall the experience with this tool is satisfactory

What do you dislike?

This tool is good for web development however when it comes to window automation and OCR automation , this tool is not as compititive as other tools. It doesnot have enough commands in its library to play with citrix and window elements. Moreover the coding is too hard for window elements which is complex for developers.

Recommendations to others considering the product:

If your company is majorly based on web automation than boston workstation is best for it but for windows and OCR automations this tool is compromised

What problems are you solving with the product? What benefits have you realized?

i have used boston workstation in my company to automate healthcare process.

Below is the problem statement is was working on

Claims are processing manually which is time taking, poor quality and lot of human effort on daily basis. Business asked to automate this repetitive task to make it more accurate, fast, doesn't require any human interventions.

High level Use Case:

Create bot for processing insurance claims to fetch the input from a excel file that contains PHI(Patient Info) and Login and Search claim on payor website to extract specific values basis on label (Claim Status, Claim Status Date, Claim Description, Reason Code) and again login and feed to XYZ application by searching the same account by Visit Number.

Key items to cover in solutioning

- Define Initial requirements to start development(technical/non-technical)

- Define Scalable Architecture

- Define Control Room, Bot Creator, Bot Runner

- Declare below requirement of setting

o Config

o Initialization

o Logging

o required Validations

o connector

o Custom Task management

o Output file