BookingKoala is a cloud-based booking solution that allows users to manage appointments, track sales growth and manage marketing channels. Features include role-based dashboards, integrated coupons, email and SMS reminders, client referrals and multi-location support. Apps for iOS and Android are also available.
BookingKoala provides a customer-facing dashboard that allows clients to manage and view their appointments, refer friends and buy gift cards. Clients can also access a rating tool that lets them provide feedback on service providers. The service provider dashboard displays upcoming appointments, client payments and unassigned bookings.
The admin dashboard lets users manage system settings, edit staff information and change access permissions. A built-in reporting system provides data on revenue, payroll and coupon types. Users can set up several types of bookings, such as on-time or recurring appointments. Other features include system logs, cart abandonment reports and in-app notifications.
Pricing is per month. Support is offered via email.
Brandon O.
Advanced user of BookingKoala
★★★★★
BK put my company on fully automatic!
What do you like best?
Hard to say but I love that everything is automated!
What do you dislike?
In the beginning, customizing everything to your company (implementation) can take some time, but that's with all software.
Recommendations to others considering the product:
If you're ready to scale and grow, DO IT! It will fully automate the tedious, but important parts of your business. It will help in areas of operations, sales & marketing, invoicing and payment collection, reviews, paying employees and/or contractors, customer service. All of these areas are automated when utilizing BK. Best decision I've ever made as a young entrepreneur. I am a real company but now I FEEL like a REAL company because of the improved processes and brand awareness now.
What problems are you solving with the product? What benefits have you realized?
TIME!!!! I've gotten time back to allocate to more lucrative activities such as SALES and hiring. This allows me to scale much faster than other companies.
Review source: G2.com
