Blackfire

What do you like best?

It helped us find some code base improvement opportunities.

What do you dislike?

- There is no explanation nor documentation as to what they define as a 'profile'

- They count same API endpoint AND same method (e.g. POST, OPTIONS, GET etc) as different profiles

- There's a max of 1000 profiles per day which is not mentioned anywhere on their pricing / feature pages (somewhere hidden in the faqs)

- Their support is worthless.

-- it is slow (takes various days for them to reply even AFTER they have seen the message)

-- Halve-assed replies. When you ask 2 things they only reply to 1

-- They give halve answers totally not trying to solve the issue (or educate me)

-- Their replies border on rude due super short (and very unhelpful) answers.

Recommendations to others considering the product:

Go with any alternative. There's even a few open source ones that would probably serve you better than this.

What problems are you solving with the product? What benefits have you realized?

Explained this in 'dislikes'